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Urgent Care  Appointment Request

Accounts Receivable Representative

Full-time

The Accounts Receivable Representative is responsible for following up on denied claims and outstanding account balances from all payors. Must be a Highly organized individual with excellent oral and written communication skills. The Accounts Receivable Representative must be able to work independently and when necessary, with other departments. 


RESPONSIBILITIES:

Include but are not limited to:

  • Locate and monitor overdue accounts
  • Contact commercial/state insurance companies to check on status of claims payments and write appeal letters for denial on claims
  • Knowledge of the CMS uniform billing manual
  • Familiar with multi-faceted revenue and CPT codes
  • Ability to understand explanation of benefits
  • Ability to communicate effectively with all payors
  • Knowledge of commercial based payor contracts.
  • Understand workings of authorizations
  • Knowledge of Medicaid and Medicare billing requirements
  •  Knowledge of auto insurance billing requirements
  • Follow up on secondary billings
  • Ensures HIPPA compliance and security of documents
  • Various other duties as requested

REQUIREMENTS:

  • Proficient computer skills
  • Exceptional mathematical knowledge
  • Exceptional communication skills
  • Ability to respond to questions in a tactful and professional manner
  • Strong problem-solving abilities
  • Ability to persuade and influence
  • Ability to be self-directed and work independently, yet contribute to team efforts as needed
  • 1-2 years insurance related experience

EDUCATION AND EXPERIENCE:

  • High school diploma
  • Solid working knowledge of medical:
    • Insurance
    • Terminology
    • Billing
    • Coding
    • Diagnosis
  • 3-5 years’ experience in medical field
  • Experience contacting insurance companies, and other entities as needed